# Your account: profile, password, two-step, deletion

> Every row on the dashboard Account page, what each one changes, how to turn on two-step verification with recovery codes, and exactly what deleting an account does.

URL: https://cadabrai.com/docs/account/your-account/
Updated: 2026-08-28

---

- Getting started [Overview](https://cadabrai.com/docs/getting-started/)
- [Install](https://cadabrai.com/docs/getting-started/install/)
- [Your First Prompt](https://cadabrai.com/docs/getting-started/first-prompt/)
- [How It Works](https://cadabrai.com/docs/getting-started/how-it-works/)

### Modes

- [Overview](https://cadabrai.com/docs/modes/)
- [All Modes](https://cadabrai.com/docs/modes/all-modes/)
- [Ask Mode](https://cadabrai.com/docs/modes/ask-mode/)
- [Plan Mode](https://cadabrai.com/docs/modes/plan-mode/)
- [Agent Mode](https://cadabrai.com/docs/modes/agent-mode/)
- [Drawings Mode](https://cadabrai.com/docs/modes/drawings-mode/)
- [Debug Mode](https://cadabrai.com/docs/modes/debug-mode/)
- [Imagine Mode](https://cadabrai.com/docs/modes/imagine-mode/)

### Prompts

- [Overview](https://cadabrai.com/docs/prompts/)
- [Writing Prompts](https://cadabrai.com/docs/prompts/writing-prompts/)
- [Prompt Library](https://cadabrai.com/docs/prompts/prompt-library/)
- [Attachments](https://cadabrai.com/docs/prompts/attachments/)
- [Drawing to CAD](https://cadabrai.com/docs/prompts/drawing-to-cad/)

### Standards

- [Overview](https://cadabrai.com/docs/standards/)
- [Drawing Standards](https://cadabrai.com/docs/standards/drawing-standards/)
- [Modeling Rules](https://cadabrai.com/docs/standards/modeling-rules/)
- [Components and Fasteners](https://cadabrai.com/docs/standards/libraries-and-plm/)

### Account and plans

- [Overview](https://cadabrai.com/docs/account/)
- [Your Account](https://cadabrai.com/docs/account/your-account/)
- [Workstations](https://cadabrai.com/docs/account/workstations/)
- [Plans and Limits](https://cadabrai.com/docs/account/plans-and-limits/)
- [Preferences](https://cadabrai.com/docs/account/preferences/)
- [Billing](https://cadabrai.com/docs/account/billing/)

### Team

- [Overview](https://cadabrai.com/docs/team/)
- [Seats and Members](https://cadabrai.com/docs/team/seats-and-members/)
- [Single Sign-On](https://cadabrai.com/docs/team/sso/)
- [Directory Sync](https://cadabrai.com/docs/team/directory-sync/)

### Security and data

- [Overview](https://cadabrai.com/docs/security/)
- [Data Handling](https://cadabrai.com/docs/security/data-handling/)

### Troubleshooting

- [Overview](https://cadabrai.com/docs/troubleshooting/)
- [CADABRA Issues](https://cadabrai.com/docs/troubleshooting/cadabra-issues/)
- [SOLIDWORKS Errors](https://cadabrai.com/docs/troubleshooting/solidworks-errors/)
- [Error Messages](https://cadabrai.com/docs/troubleshooting/error-messages/)

# Your account

The Account page is eight rows in four groups.

## The eight rows

Open the dashboard and choose **Account** in the sidebar.

| Row | Group | Control | What it does |
| --- | --- | --- | --- |
| Name | Account | Edit icon, then save | The name on your account and in team lists. It cannot be empty: "Name is required". |
| Email | Account | Edit icon, then save | Your sign-in address for the dashboard and the add-in. A duplicate is refused: "An account with that email already exists." |
| University | Account | Read only | The institution on record. The row is hidden entirely unless your account has one. |
| Password | Account | Change password | Opens the change-password dialog. The row is hidden on an account that signs in through SSO. |
| Phone number | Account | Edit icon, then save | Optional, and stored in international format. Include the country code. Clearing the field removes the number. |
| Two-step verification | Security | Set up, Reset, Turn off, New recovery codes | An authenticator app code on top of your password, on the dashboard and in the add-in. |
| Activated on | Device | Release | The one machine CADABRA is running on, with the date it was last used. |
| Delete account | Danger zone | Delete account | Cancels the subscription, detaches payment history in Stripe, removes the account record. |

## Editing a field

Name, Email and Phone number are read-only until you click the pencil beside them. The pencil becomes a save icon, and the value is written when you click it again. Clicking save without changing anything closes the field.

Validation happens before anything is sent, and the message appears under the row:

- Name: "Name is required".
- Email: "Enter a valid email address", and "An account with that email already exists." if it belongs to someone else.
- Phone number: "Enter a valid phone number (e.g. +1 555 123 4567)".

Changing your email changes the address you sign in with, in the add-in as well as the dashboard.

## Turning on two-step verification

1. Open the row Account, then the Security group, then **Set up** on the Two-step verification row.
2. Add it to your authenticator A QR code appears: "Scan this with your authenticator app, then enter the code it shows." If the camera is not an option, **Enter the key manually** reveals the setup key as text.
3. Confirm the code Type the 6-digit code and press **Turn on**. Anything shorter is refused before it is sent: "Enter the 6-digit code from your authenticator app." A stale code comes back as "That code was not accepted. Try the next one."
4. Save the recovery codes A list appears under "Save these now. Each works once, and they are not shown again." **Copy** puts all of them on the clipboard. They are the only way back in without the authenticator.
5. Use it From then on, sign-in on the dashboard and in the add-in asks for a code. Enter an authenticator code or one unused recovery code.

## Managing two-step afterwards

- **New recovery codes** issues a fresh set. It asks for an authenticator code or an unused recovery code first, and the old set stops working.
- **Reset** replaces the authenticator app. You scan the new QR, then enter a code from the new app and a code from the current one in the same dialog.
- **Turn off** disables it, again after a code from the authenticator or a recovery code.

When you have spent every recovery code the row says so: "No recovery codes left. Issue a new set before you lose your authenticator." Do that before the phone is replaced, not after.

## The Device group

The Device group carries one row, **Activated on**, showing the machine CADABRA is bound to and when it was last used, with a **Release** button beside it.

CADABRA runs on one machine at a time. [Workstations](https://cadabrai.com/docs/account/workstations/) covers the rule, the refusal you get on a second machine, and how to move.

## Deleting your account

This is a button, not an email to support.

1. Account, then the **Danger zone** card at the bottom, then **Delete account**.
2. The dialog reads "Delete your account?" and states what happens: "This is permanent. Your subscription will be canceled, payment history detached in Stripe, and your account record removed."
3. Type your password to confirm. The confirm button stays disabled until the field has something in it. An account that signs in through SSO has no password step and the dialog omits it.
4. Press **Delete account permanently**. On success the dialog reads "Account deleted." and you are returned to the website.

Deletion cannot be undone, and it is not the way to stop paying. To stop the renewal and keep your history, cancel instead: [billing](https://cadabrai.com/docs/account/billing/#changing).

Your CAD files are untouched by any of this. Everything CADABRA built is native SOLIDWORKS geometry in your own files, and it stays there after the account is gone.

On this page

- [The eight rows](#rows)
- [Editing a field](#editing)
- [Turning on two-step verification](#two-step)
- [Managing two-step afterwards](#two-step-after)
- [The Device group](#device)
- [Deleting your account](#delete)
